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3rd Shift Grocery Stocking Team Leader - 0-550 Baldwin Street Jenison, MI

Currently, Meijer is looking for a 3rd Shift Grocery Stocking Team Leader. The individual selected for this position will be responsible for supervision of overnight stocking team operations in the store. Implementing strategies to improve customer service, driving store sales, and increasing profitability. Ensuring customer needs are met, complaints are resolved and service is quick and efficient. Maintaining store appearance, product presentation and company standards.
Key responsibilities include:
Supporting achieving sales, shrink and labor plans for the department
Reviewing sales goals, supply costs, stock loss/shrink results and goals
Delivering on Brand Promises through team execution; i.e., "Provide an easy shopping experience for our customers"
Modeling exceptional, fast and friendly customer service
Reviewing Customer Survey and customer feedback from previous day or week
Communicating the Meijer Friendly Initiative in all team meetings and conversations
Reviewing daily inbound product flow in Grocery Keys
Scheduling team members according to Activity Based Labor (ABL) earned hours
Maintaining proper staffing levels on production shift
Training all team members to execute all activities to required production levels and ensuring that all required training has been completed
Supervising Stocking Team to:
Maintain back room organization in Grocery Areas
Maintain 100% ad in stock throughout the Grocery Areas
Ensure product rotation process meets corporate guidelines
Interfacing with Store Leadership regarding inventory discrepancy and product flow issues
Maintaining team member performance reporting in the Grocery production process
Monitoring team member work practices and providing corrective action where necessary
Identifying business issues that impede labor control, profitability, customer service and in-stock position and taking the appropriate corrective action through communication and/or process improvement recommendations
Cross-training team members to allow flexibility in scheduling and assurance that required tasks are completed daily
Promoting a safe work environment
Maintaining high sanitation levels throughout sales floor and backroom
Promoting succession planning by providing career paths and identifying development needs for the team
Reviewing daily schedules to work load
Making appropriate adjustments to daily staffing levels based on work load
Coordinating/creating/building daily work assignments for stocking team
Reliable and consistent attendance is required
Other daily tasks as required
Qualifications:
High school diploma or its equivalent required
Minimum 2-3 years of related retail experience
Minimum 1 year of management experience
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
Demonstrated ability to resolve conflict and by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to teach suggestive selling
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
Successful completion of all required curriculums



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